Things Will Be Great In
2008
by Jay Mesinger
Recently, I
was on the phone with an old friend in the industry, Jim
Markel, who owns a very well respected aircraft sales
company, Jim Markel and Associates/Apex Aviation, and has
been a vital part of our industry for years. Of course we
discussed our inventory and the aircraft we were seeking for
clients, but also we discussed our experiences in 2007 and
our thoughts about 2008.
During the
discussion, he shared with me his theme for this year -
‘Things will be great in 2008’. I, of course, concurred.
After I hung up the phone, his theme continued to resonate
with me throughout the day. In fact, it was so impactful
that I decided to dedicate this month’s article to it.
I mentioned
to Jim during our conversation that 2007 was my company’s
best year by almost twice, and I told him that we were
looking forward to a great 2008. In fact, I mentioned that
even given what might be a turbulent economic year, we were
committed to growth, not just sustaining.
I realize
these are all very lofty thoughts in light of what really
could be a changing landscape due to the uncertainty of the
economy, but there is no one more optimistic than me in
almost the worst of circumstances. I always seem to be
looking at the remaining liquid in the glass rather than
what is not there, and would like to share with you my
thoughts on 2008.
Recently,
my son Josh and I were having dinner discussing why 2008
will be great. I reminded Josh that no matter how much
success we had in 2007, we had to remember the basics of our
growth and to work those basics daily this coming year. One
basic is to pick up the phone. Don’t let an email take the
place of a conversation. (In fact, that is why I was talking
to Jim in the first place).
The next
day after our dinner, Josh and I each made a list of our
favorite, most trusted aircraft sales professionals and then
spent the next day calling and saying hello, rather than
just sending the occasional email. We each called about 25
people and we used this opportunity not only to wish them a
Happy New Year, but also let them know what we were up to in
terms of what inventory we had to sell and what planes we
needed for clients. Basically, we had a chance to reengage
with friends.
This
back-to-basics tactic is what took me to Washington, D.C.
and New York a few weeks ago. It’s the same premise. Why
call or email when, with a visit, you can demonstrate a much
more dedicated desire to build on or develop a new
relationship? So I packed up and went on a trip to sit in
front of old and new clients. I went back-to-basics.
It is this
focus on communication and dedication to our own growth, and
that of our clients and fellow aircraft sales professionals
that will make it “Great in 2008.” It’s the very same thing
that has made every year before this one great. In good
times and in bad, if we stay focused on the basics, we will
not fail. Out perform, out service and stay focused. So
often, especially in times of plenty, it is easy to get
distracted, yet that very distraction is the key to failure.
In every transaction or client interaction, stay focused on
the basics.
Marketing
and branding are another expense and basic that sometimes
elude people in the best and busy times. After all, who
needs to advertise when the phone is ringing off the hook?
The answer is simple: We all do! Once the phone stops
ringing or slows down, it is too late to play catch-up with
branding, advertising and getting back-to-basics. I am well
aware of the difficulty, especially for the smaller
companies who can’t dedicate full-time staff to marketing to
think about this discipline when they can hardly come up for
air while selling. The good news is that many of the
publications that are dedicated to our industry - this one
in particular - have staff capable of being that support by
helping to build the ads and suggesting size and placement.
Take advantage of them.
The team at
World Aircraft Sales Magazine is dedicated not only to its
publication, but also to the success of its clients and the
success of the aviation industry.
So back to
the fruitful conversation Jim Markel and I had. 2008 should
be a great year, and will be a great year, but it will not
happen by accident. It will happen for each of us because we
stay focused, remember to work the basics, make the calls,
go out of our office and sit in front of our prospects and
clients, and invest in our future.
Additionally, many of our clients and prospects may have new
priorities this year, which may not include buying a bigger
plane. They may need help, however, in understanding their
current assets and how to maximize efficiency and get
through the tougher economic times they may be facing in
their own business.
Be there
for them with thoughtful, accurate answers. I assure you
that if you are there for them, they will be there for you
when it’s time for their next aviation transaction. It is
great in 2008. Thanks Jim!
Jay Mesinger is the CEO of J. Mesinger Corporate Jet Sales, Inc. He is on the NBAA Board of Directors and is Vice Chairman of AMAC. Additionally, he is on the Duncan Aviation Customer Advisory Board.
|