The Bigger
Perspective (Part 2)
by Jay Mesinger
Last month
we began to explore the exploding International market
phenomenon. As I mentioned, the major aircraft manufacturers
are booking over half of their orders for new aircraft
deliveries outside of the United States. China, Russia and
India are all beginning to see increasing numbers of
aircraft being sold and based there. Because the backlog for
these deliveries is as long as 24 to 30 months, the initial
appetite for the lift is being fulfilled by like-new
aircraft being sold to, and operated in, these countries.
Clearly,
ownership history is changing and we in the United States
need to be more intelligent about what the go-forward values
of these far-off-based aircraft will be. This readjustment
of our attitude will be vital if we want to play in a world
market. The responsibility will be on us to understand the
value of these aircraft for future purchases for our
US-based clients.
We will
miss opportunities for good, well maintained equipment if we
do not come to grips with the impact of operational life
outside of the US. Just discounting the value because it is
not US-based will no longer apply. We must begin to learn
that life away from our shores cannot be judged with a broad
brush.
So who
shares this responsibility with us to define and weigh the
different locations around the world? Who should help us
define what the high standards for maintenance and
operations will be? In part, the owners of the aircraft
should. They will have individual responsibility to see that
records are maintained to a world standard and that
maintenance intervals are kept to the manufacturer’s program
requirements.
The owners
will need to develop, along with their respective home base
airports, strategies to build hangars to house these
expensive aircraft. In many countries the idea of hangars is
not a common thought, which leaves the equipment out in the
local elements. These conditions can play havoc on avionics,
paint and all exposed fuselage and gear parts.
But who has
the real responsibility to be sure that this departing fleet
is kept to world standards? I feel it is the respective
manufacturers. They must collectively invest in the areas
where their fleets are migrating, developing partnerships
and increasing investments in the parts of the world that
are beginning to embrace their individual fleets.
This month
I called and visited with each of the major manufacturers,
wanting to see what their attitudes and plans were to keep
up with the far-off fleet development. On paper at least,
they all had plans and a commitment to stay out ahead of
this need for fleet support.
I was
concerned, however, because in the past, the patter sounded
more like the chicken and the egg. The manufacturers were
all waiting to see if fleet numbers justified investment,
while prospective owners were afraid to take the first step,
not fully understanding the true meaning of fleet critical
mass. As a result, fleet development remained very slow in
many parts of the world, which led to poor or no
manufacturer support for the products. In turn, this led to
what we in the US considered a risky situation with respect
to importing aircraft from many places outside of the US.
Here were
some of the comments that I heard when polling the
manufactures: All mentioned that there was an honest
dialogue being created between sales and service. For many,
this dialogue was not new, but not a regular path for
communication. In the past, new aircraft buyers in far-off
places often lacked confidence that service would in fact
follow sales.
Here were
some of the comments that I heard when polling the
manufactures: All mentioned that there was an honest
dialogue being created between sales and service. For many,
this dialogue was not new, but not a regular path for
communication. In the past, new aircraft buyers in far-off
places often lacked confidence that service would in fact
follow sales.
At present,
however, the manufacturing groups all reported that they
were exploring new, third-party relationships to increase
the number of authorized facilities around the globe. They
specifically noted Russia, China and India as targets for
service relationship growth. In the past, owners were forced
to travel out of their respective countries to receive
factory authorized care, but at present, all of the
manufacturers reported an effort to establish parts
distribution networks that incorporated these new fleet
centers.
They also
reported that both field service reps and customer service
reps were being hired and staged in these areas as well.
This new staffing should help the individual owners
understand and fulfill the standards set by the individual
manufacturers. They all seemed to recognize and commit to
build on the trend of the fleet migration. They all feel
that there is an absolute need to support these fleets by
adding to, building upon and strengthening the needed
maintenance, customer and parts networks in each of these
emerging areas.
After
extensive conversations with all of the top brass at the
individual manufacturers, I feel very confident that the
support needed to maintain and operate these assets will be
provided and supported by the respective manufacturing
companies.
I also feel
that the additional personnel being hired to provide
customer and technical support in the field will assure that
record keeping and inspection intervals will be maintained
to the highest standards.
All of this
support will assure the world that the growing international
fleet will have equal value to their sister ships which have
never left home. We should be able to differentiate, with
great certainty, the areas of the world that can be weighted
differently, rather than just take a broad brush when
establishing residual value components based on life away
from the US.
Next month we will complete
this three part series by looking at the legal and
contracting elements of buying and selling aircraft that are
to be, or have been, based in these far-off places.
Jay Mesinger is the CEO of J. Mesinger Corporate Jet Sales, Inc. He is on the NBAA Board of Directors and is Vice Chairman of AMAC. Additionally, he is on the Duncan Aviation Customer Advisory Board.
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