Maybe Summers are for
Vacations
by Jay Mesinger
Remember all the wonderful memories of
summer: Fishing with family, pick-up ball games, not a care
in the world? You always counted down the days until school
was out and summer fun began. I used to judge the beginning
of summer as the last bell at the end of the last day of
May. In a very eerie way this summer has felt a lot like a
vacation… just not a planned vacation.
There has been a very distinct difference
in phone activity and transactions taking place in the last
three months. Some segments of the market are even quieter
than others. In the earlier years of my career, business did
always seem to slow down a bit during the summer;
corporations planned fewer acquisitions, individuals went on
their respective vacations and business predictably slowed
down. In recent years, however, with all of the global
expansion in our industry, the traditional lows of summer
seemed to disappear, and selling cycles were much more even.
Not so this summer! I talk to my fellow
aircraft sales professionals daily and we are all feeling
the slow down. We can all agree on the weaker activity, so
let’s go beyond the symptoms of the weaker economy and get
to the most logical way to rekindle activity and
transactions.
Sometimes sellers will ask if price is
the problem. Sometimes they ask if our advertising is
positioned correctly for foreign business. Often they ask if
we are directing the selling benefits correctly to the
marketplace. It could be all of these things and I wish I
could just tweak an ad, or expand placement and that the
activity would pick up. Of course, one should reflect and
review all of the above. But beyond those internal reviews,
we are often just bound by fewer transactions taking place
due to economic uncertainty and a reluctance to buy until
more stability is perceived in our global economy. Many of
those indicators are out of our control. So let’s focus on
those things that are in our control.
For me, the less the phone rings, the
more I pick it up and dial out, and the more conversation I
try to have with what I call industry touch-points; those
people that may have only indirect access to buyers and
sellers. I am calling more of my friends in the legal
profession, reminding them of my ability to know markets and
help them if they get a client request, and I am calling my
friends at the maintenance facilities to say hello and keep
them advised on market conditions. The bottom line is that I
am not lying on my back under an apple tree waiting for an
apple to fall into my hands. I am shaking the tree! I am
keeping my communication skills honed, and my conversations
relevant and informative.
I will admit that for the last several
years the phones seemed to be ringing off of the wall, and
today that has changed. But waiting for things to just
happen has never been my style. Today we all must work
harder to get the call that will make the difference in our
business. I speak to dealers and brokers way too often that
relate that their individual businesses have slowed down. I
appreciate that as a brief discussion, but it cannot be a
daily conversation. Just complaining about the market will
in no way contribute to its getting back to a good place. We
must all work harder and craft relevant discussion points to
raise with prospects and clients.
These are good times for us all to add
power to our sales process by learning about new aircraft
designs and manufacturer offerings. Believe me there is
plenty to learn. Dassault Falcon’s introduction of the 7X,
new state of the art avionics offerings, and Bombardier’s
new vision cockpit give us plenty to learn and plenty of
reason to pick up the phone and share this new information
with an old client. This will add power to your ability to
start to develop new transaction opportunities. We cannot
just sit back and hope for more calls and more sales; we
must be stirring up activity through our own actions. Of
course you can lower prices to try to get more activity. Of
course you can shore up a deficiency with an offering, like
having it painted or performing a major set of impending
inspections, but nothing works as well as a stand alone
solution. You must combine the new pricing or freshly
inspected aircraft with activity generated by proactive,
very aggressive market communication. I assure you that if
you come to work and announce to yourself that the summer
vacation is over, sharpen your pencils, prepare to work hard
and be alert, you will find the Fall of 2008 to be
rewarding.
I do not think single events can just
automatically create significant change. I have heard many
of my friends say “as soon as the election is over, things
will be great.” That is a nice thought, and if I thought
that that alone would be significant enough to wipe out all
of the bad economic happenings, I would just take a vacation
until November 3rd. Granted, confidence that comes when an
election finally does take place may contribute to
differences in our market, but please don’t sit back and
wait for that to be a defining event, just consider it a
possible contribution to our healthy future.
Most of what happens to us in our
individual businesses will be about us. It will be about our
ability to daily come to work, pick up the phone, call
people and share market wisdom and create conversations that
will sooner than later result in great new business. I know
our bright days are ahead and business will rebound very
soon!
Jay Mesinger is the CEO of J. Mesinger Corporate
Jet Sales, Inc. He is on the NBAA Board of Directors
and is Vice Chairman of the AMAC. Additionally, he
served on the Duncan Aviation Customer Advisory
Board for two terms, is a member of MEBAA, EBAA
and is associated with IBAC.
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